Accessibility Statement

1. Websites Covered

This Accessibility Statement applies to The Achieve Team websites and related online services, including: achieve.horstseibert.com, search.achieve.horstseibert.com and related pages, property-search tools, account features, calculators and online forms.

2. Accessibility Efforts

We seek to design and maintain website content using accessibility-minded practices such as readable text, logical page structure, responsive layouts, clear navigation, keyboard-friendly interactions, appropriate contrast and meaningful labels where practical.

We also periodically review website features as our technology and services evolve.

3. Property Search and Interactive Tools

Our websites include interactive features such as MLS property search, maps, photo galleries, saved-property tools, calculators, account features and other third-party or custom technology.

Some interactive tools may present accessibility challenges depending on the device, browser, assistive technology or third-party service being used.

We continue to work toward improving access to these features where reasonably possible.

4. Third-Party Content and Services

Some website functionality may be provided by third parties, including MLS or IDX technology, mapping services, translation tools, forms, analytics providers, embedded media and other services.

While we seek to use reputable service providers, we do not control the accessibility of every independently operated third-party platform.

5. Alternative Assistance

If you experience difficulty accessing property information, a form, document, calculator, map or another website feature, please contact The Achieve Team.

We will make reasonable efforts to provide the information or service through an alternative method when practical.

This may include assistance by telephone, email or another appropriate communication method.

6. Documents and PDFs

Our websites may include downloadable documents, property brochures, reports, association information, market reports or other PDF files.

Some older or third-party documents may not be fully optimized for assistive technology.

If you need information from a document in an alternative format, please contact us.

7. Images and Media

We seek to use meaningful text alternatives for important website images when practical.

Some MLS listing photographs and media are supplied by third parties and may not include complete descriptive accessibility information.

If you need assistance understanding visual property information, please contact us.

8. Translation

Our websites may provide automated translation tools to improve access for visitors who prefer another language.

Automated translations may contain inaccuracies and should not replace official contractual, legal or transaction documents.

9. Reasonable Accommodation

If you need a reasonable accommodation in connection with our real estate services, property showings, communications or website use, please contact us and describe the assistance you need.

We will work with you in good faith to identify a reasonable method of providing access to our services.

10. Accessibility Feedback

We welcome feedback about accessibility issues.

If you encounter a problem, please tell us:

• the page or feature you were trying to use;
• the accessibility problem you encountered;
• the device or browser you were using, if known; and
• the best way for us to contact you.

This information helps us investigate and improve the website experience.

11. Contact

Accessibility requests or feedback may be submitted through The Achieve Team Contact page.

Please identify your message as an Accessibility Request so it can be directed appropriately.